Purpose

This policy ensures the proper management and accuracy of event bookings for the Campus at Stampede Park by outlining who has access to book, edit, or cancel events and the proper procedures for handling these tasks.

Scope

Due to the complexity of managing campus bookings, this policy applies to all internal and external stakeholders interacting with the Campus booking system.

Policy

1. Submission of Bookings, Changes, and Cancellations:
   • All campus bookings, changes, and cancellations must be submitted through the Campus Portal to ensure proper tracking and management.
   • Informal requests or verbal changes will not be recognized or processed.
2. Access and Permissions:
   • Viewing Access: All users are welcome to search for availability, view event details, and read event contents through the Campus Portal.
   • Modification Access: Only trained Campus Staff have permission to modify, edit, or update event bookings.
     • Unauthorized users are prohibited from making changes to bookings.
3. Cancellation Policy:
   • No event or booking should ever be deleted from the system.
     • Change it’s status to Cancelled.
   • If an event needs to be removed, it must be formally cancelled using the appropriate cancellation process via the Campus Portal. This ensures a clear record of all booking activity.